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CRM, CX, UX News South Africa

Last 2 days|Last 7 days|Last 30 days
Source:
Cape Town to host first-ever two-day Prism Awards

18 minutes

Image supplied. Actress and TV personality Nomzamo Mbatha, and Africanbank have formed a unique partnership that sees the creation and launch of a Mbatha Empower Her account
Nomzamo Mbatha and Africanbank form unique partnership

21 hours

How film, music can promote SA as an appealing tourism destination
How film, music can promote SA as an appealing tourism destination

21 hours

Apple Music unveils 100 Best Albums of all time
Apple Music unveils 100 Best Albums of all time

22 hours

Image supplied. Ogilvy South Africa Cape Town is the Middle East & Africa Agency of the Year in The One Show 2024 Global Creative Rankings
Ogilvy and Promise top the One Show 2024 MEA creative and independent agency rankings

22 hours

E-commerce in SA is on track to surpass R100bn by 2026
E-commerce in SA is on track to surpass R100bn by 2026

22 hours

Source:
ARB rules in favour of Woolworths in rBST-free milk ad dispute

  23 hours

Research masterminds are coming together at The SAMRA Annual Conference this week
Research masterminds are coming together at The SAMRA Annual Conference this week

Samra  19 hours

Email marketing: The affordable and effective strategy your business needs
Email marketing: The affordable and effective strategy your business needs

Domains.co.za  20 hours

Forging the influential bridge: Where do brands intersect with real campaign success?
Forging the influential bridge: Where do brands intersect with real campaign success?

Humanz  21 hours

Source:
The power of customer-centricity: Building profitability in SMEs

  22 hours

Tshepo Bopape awarded inaugural Dalro Visual Arts Merit Award
Tshepo Bopape awarded inaugural Dalro Visual Arts Merit Award

22 hours

Hellopeter celebrates 24 years with R20K monthly giveaway
Hellopeter celebrates 24 years with R20K monthly giveaway

Hellopeter  22 hours

Show more

More news

5 tips to build personalised engagement with your customers
5 tips to build personalised engagement with your customers

16 May 2024

Is ChatGPT a better writer than me?
Is ChatGPT a better writer than me?

,  15 May 2024

Image supplied. Jaco Roux, head of product at South African e-commerce ecosystem, Bob Group, looks at how smaller businesses can compete with big-name online retail stores
6 lessons small online retailers can learn from big-name online retail stores

 3 May 2024

It’s business as usual for The Body Shop South Africa with more stores ready for revamp
It’s business as usual for The Body Shop South Africa with more stores ready for revamp

The Body Shop 30 Apr 2024

SA scoops 8 International Loyalty Awards
SA scoops 8 International Loyalty Awards

25 Apr 2024

Image supplied. Gil Sperling, co-founder and CEO of data-driven adtech company, Flow, in his keynote speech at PPW in Bangkok, Thailand
Marketers say goodbye to cookies, hello to first-party data

19 Apr 2024

The panellists at the Flow discussion about the rise of first-party data was stacked with industry experts.
Era of first-party data dawns as the data cookie crumbles

 17 Apr 2024

Francois Viviers is group head of marketing and communications. Source: Supplied.
Capitec Bank's journey to becoming one of the world's strongest banking brands

 4 Apr 2024

Ignition Group’s Yonela Ndabankulu talks customer-centric marketing in an age of constant connectivity
Ignition Group’s Yonela Ndabankulu talks customer-centric marketing in an age of constant connectivity

 28 Mar 2024

Businesses invited to participate in the 2024 South African Customer Experience Research Report
Businesses invited to participate in the 2024 South African Customer Experience Research Report

 26 Mar 2024

MO Agency attains elite HubSpot Partner status, a first for the African continent
MO Agency attains elite HubSpot Partner status, a first for the African continent

 20 Mar 2024

Point recognised as Colgate Palmolive’s Most Preferred Supplier of 2023 in the Gulf Region
Point recognised as Colgate Palmolive’s Most Preferred Supplier of 2023 in the Gulf Region

 13 Mar 2024

5 dos and don’ts to secure customer loyalty
5 dos and don’ts to secure customer loyalty

,  12 Mar 2024

Rogerwilco appointed performance marketing agency to Momentum Metropolitan Holdings
Rogerwilco appointed performance marketing agency to Momentum Metropolitan Holdings

 11 Mar 2024

Rogerwilco enhances digital marketing through AI-based neuroscience product
Rogerwilco enhances digital marketing through AI-based neuroscience product

 27 Feb 2024

Elevate your banking experience with secure and convenient payment solutions from FNB
Elevate your banking experience with secure and convenient payment solutions from FNB

 23 Feb 2024

Absa declares bold new business and brand promise across all of its markets
Absa declares bold new business and brand promise across all of its markets

 23 Feb 2024

Driving customer-centricity through harmonising insights, strategy, and operational implementation
Driving customer-centricity through harmonising insights, strategy, and operational implementation

React Customer Research 20 Feb 2024

The future of conversational chat channels in SA
The future of conversational chat channels in SA

 19 Feb 2024

Africa’s biggest marketing conference opens bookings
Africa’s biggest marketing conference opens bookings

 13 Feb 2024

Boost open rates with inspiration from top 10+ valentine email subject lines
Boost open rates with inspiration from top 10+ valentine email subject lines

,  13 Feb 2024

7 skills every CX interviewer needs
7 skills every CX interviewer needs

 12 Feb 2024

Building brand loyalty through authentic community engagement
Building brand loyalty through authentic community engagement

 8 Feb 2024

When every pixel matters: Optimising website space to benefit readers and generate revenue
When every pixel matters: Optimising website space to benefit readers and generate revenue

 7 Feb 2024

Publicis launches PXP in South Africa
Publicis launches PXP in South Africa

 5 Feb 2024

Humans and AI – Exploring the cycle of complementary coexistence
Humans and AI – Exploring the cycle of complementary coexistence

,  1 Feb 2024

Which brands are 2023/2024‘s most iconic?
Which brands are 2023/2024‘s most iconic?

 31 Jan 2024

#BizTrends2024: Lebo Madiba – The future lies in harmonious marriage of AI and human creativity
#BizTrends2024: Lebo Madiba – The future lies in harmonious marriage of AI and human creativity

 29 Jan 2024

#BizTrends2024: Jacques Du Bruyn - Gamification in digital marketing
#BizTrends2024: Jacques Du Bruyn - Gamification in digital marketing

 11 Jan 2024

A2P messaging set to receive 500% boost when Apple brings RCS to the iPhone.
Apple’s decision to bring RCS to the iPhone is big boost to business revenue

 8 Jan 2024

Source: © 123rf Riyaat Phillips, senior presales manager at Altron Systems Integration says that people are the answer for retail going forward
Retail 2024: People the biggest trend and the biggest lesson

 5 Jan 2024

Source: © 123rf Upstream CMO, Chrysa Karamanidi, and head of product & growth, Katerina Matthaiou, highlight the importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption
The importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption

12 Dec 2023

Source: © 123rf a new CMO Council initiative in 2023 will audit, identify, and showcase corporate best practices and successes in blending self-interest with altruism in the country
CMO Council survey to evidence SA private sector commitment to ESG and sustainability progress

12 Dec 2023

Source: © 123rf The evolution of intent-based marketing is developing advanced attribution models to cover the entire customer journey, says Grant Lapping, digital executive +OneX
Developing advanced attribution models for the entire customer journey - online to offline

 7 Dec 2023

African tech earns international award in Berlin
African tech earns international award in Berlin

 1 Dec 2023

Source: © 123rf Agency Scope SA has found that marketers more and more require integrated agencies that can solve their needs under one roof
#AgencyScopeSA Part 1: CMOs want integrated agencies and other key findings

 30 Nov 2023

Source: © 123rf Adrian Whines of Brand DNA Brandspace Activation, says fuel stations are brand temples that play pivotal roles in defining the customer experience
Fuel stations: More than pumps and prices - brand temples for CX

 30 Nov 2023

The power of geospatial data to enhance KYC and customer service in banking
The power of geospatial data to enhance KYC and customer service in banking

,  27 Nov 2023

Smail takes no small steps as Everlytic’s new head of channel sales
Smail takes no small steps as Everlytic’s new head of channel sales

,  27 Nov 2023

Bluegrass successfully transforms Kenya Airways website
Bluegrass successfully transforms Kenya Airways website

 22 Nov 2023


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