Marketing, Rewards, Loyalty programme and Administration management functional under the sales and marketing banner. Global franchise experience in client acquisition/growth and retention.
Attended a best practices conference at our franchise headquarters in the United Kingdom in 2016 whereby the importance of client retention and growth was the focal point.  Managed Investec Enigma members client base with a minimum disposable income of a minimum of R5 million p/a. My portfolio included managing a database of Gold, Five Star, President Circle and Platinum membership base.